Black Friday Sale! 30 % off Entire store. Use promo code "thanks30".
Free shipping on orders over $75.00 Use code "free shipping" at checkout! *First Class only.

FAQ'S

Where do you ship from: San Antonio, TX

What is the return and Exchange Policy:   If there is any discrepancy in the description of an item, or it simply does not fit, I offer a 10-day exchange policy for in-store credit ONLY. All merchandise must be unworn and unwashed and accompany tags and receipt.  Simply email pippylouboutique@gmail.com for return instructions. Customer is  responsible for all shipping costs. I recommend that you insure your  package as I am not responsible for any loss or damages. * please note, it may take up to 2-weeks to receive exchanged items since each item is made to order.

How long will it take to receive my order: It can take approx. 2-3 weeks to receive your order within the USA. Although, most orders ship within 1 week. We are a small boutique, without a large warehouse full of inventory, so all orders are made to purchase. If you need something for a specific date, be sure to leave it in the notes when you purchase, and we will try our best to accommodate you. Please purchase "Priority Shipping" if you need it before 3 weeks. I will not process a refund for an order that you did not receive in time for an event, unless the "priority-shipping" option was purchased.
*I cannot guarantee a shipping time for international shipping or customers who do not purchase the "Priority Shipping"
* During peak seasons, and depending on inventory, orders can approx. 3 weeks to ship.

Do you have smaller or larger sizes? Most of my items are from 2T-7T. I do NOT have patterns for smaller or larger sizes in most styles. I  do have a few small sizes 18 months on select dresses or a larger 10 year old size on a few items also. Please note, If it is not listed in the sizing options on the item, I do NOT carry it and CANNOT make it.

What size should I order? Most of our items are true to size.  If you aren't sure what size to order, it's best to order a size up.

What if the size I want is sold out? If the size you are looking for is sold out, please email me and I will be happy to let you know when it will be back in stock. 

How much is shipping? Most orders are a flat rate shipping fee of $6  Unless you are purchasing small items or accessories, then shipping is $3. If you spend $75 or more, your shipping is free. Just enter code: "ship75" at checkout and the discount will be applied.

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